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About Us
Apex Direct is proud to be part of Canada’s number one provider of electronic security systems and services. Since 1874, ADT's leadership has been - and still is - based on providing all our customers with uninterrupted peace-of-mind.
Our equipment is designed to meet the highest quality control standards. That's why ADT's Extended Limited Warranty protection stands behind every system. It means you have a lifetime of free maintenance and labour on all parts of your security system as long as you remain with ADT.
From our corporate offices to our installation trucks, from the professionals at our Customer Monitoring Centers to the support staff across the country, all Apex Direct/ADT employees are guided by three directives: our Mission, our Vision, and our Values. We're proud to share them with you.
Mission: To be the leading systems, services, and solutions provider in the world by exceeding customers' expectations through superior service delivery, world class talent and applied technological innovation.
Vision: We will become the company most trusted to provide our customers the best quality systems, services and solutions to protect the things they value most.
Values: We will be the team that meets its performance objectives every time, every way with no excuses, no exceptions.
Apex Direct is committed to the highest standards of the security industry and is an active Member of CANASA (Canadian Security Association). ADT Security Services has awarded Apex Direct as one of their 5 Best Security Dealers in Canada. As an ADT Authorized Dealer, Apex Direct is committed to serving our local communities with licensed security installers who are trained specifically on the state-of-the-art ADT Security platforms.
You are our prospective customer and deserve to receive only the best in equipment and service. We welcome the opportunity to prove our commitment to offering a quality customer experience while learning what system is right for your family.
Life safety/security + worry free maintenance = total piece-of-mind.
History of ADT
From delivering telegraphs by foot to keeping a watchful eye on a business thousands of miles away, the growth of ADT is one of this country's most remarkable and deep-rooted business success stories. Here is a brief history of the world leader in security.
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Telegraph dominates communications.
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American District Telegraph (ADT) is formed through the affiliation of 57 district telegraph delivery companies.
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1880s |
Call boxes (electric signal devices) allow interactive communication between customers and ADT.
Messenger service is an important element in ADT's success.
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Advanced Call Boxes and multi-signal electric protection systems move ADT to a position of prominence in security protection.
Electric signal devices available in 50 towns. Messenger service accounts for 70% of ADT's revenues.
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Messengers often double as watchmen, or "roundsmen." Their signal timers are monitored at ADT central offices.
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ADT becomes a subsidiary of Western Union.
Signal service and messenger service separated.
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Western Union and ADT come under the control of AT&T.
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ADT makes advances in security technology.
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ADT automates security systems.
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ADT becomes a publicly owned company with its stock listed on the NYSE.
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New, fast computer-driven technology, including first solid-state device and installation of first large, two-way multiplex proprietary system.
First automated Central Station — a direct forerunner of today's Customer Monitoring Center network.
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ADT's 100th anniversary. Micro-computer based security systems now in use.
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Safewatch® residential system introduced.
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ADT increases its technological lead within the security industry.
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ADT formally changes its name from American District Telegraph Company to ADT.
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ADT purchased by the Hawley Group, Ltd., and renamed ADT Security Systems, Inc. U.S. headquarters relocated from NYC to Parsippany, N.J
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Safewatch® Custom system launched.
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Wireless Safewatch® introduced.
Focus® System introduced.
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Company passes the one-million-customer milestone.
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ADT, Ltd., acquired by Tyco International Ltd.
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Today, and in the future, ADT remains committed to providing peace of mind and unsurpassed customer service in the protection of homes, businesses, and the government. |
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